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Marketing and Outsourcing Consultant

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Mark World offers a wide range of solutions customized to various verticals and horizontals. We provide marketing and outsourcing advice and services to companies across the globe through IT implementation to customers.

We have excellent domain expertise in verticals. As a diverse end to end solutions provider, Mark World offers a range of expertise aimed at assisting customers to compete successfully in Business Process Outsourcing (BPO), Search Engine Optimization (SEO), Telemarketing Solutions, Web Development and Designing, Non Voice Call Center Services. We provide long term solutions with quality as our main focus.


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Business Process Outsourcing (BPO)

Business Process Outsourcing (BPO)

Size and Growth of BPO in India:Business Process Outsourcing (BPO) is the seeking the services of technology or specialist process vendors to manage an organization’s critical and/or non-critical business processes and applications.
 
Nearly 75% of US and European multinational companies now use outsourcing or share services to support their financial functions. 72% of European multinational companies have outsourced financial functions over the past two years.

India is increasingly becoming a global BPO destination.  Indian BPO companies have robust security practices and there is a great emphasis in developing trust with clients with a multi-location delivery model.  There is a strong focus on standardization of security features, such as data and IP security.

Figures from a recent survey carried out by PricewaterhouseCoopers:

Global BPO Market by Industry:

Information Technology

43%

Financial Services

17%

Communication (Telecom)

16%

Consumer Goods/ Services

15%

Manufacturing

9%


Global BPO Market by Geography
:

United States

59%

Europe

27%

Asia-Pacific (incl. Japan)

9%

Rest of the World

5%


Size and Growth of BPO in India:


Year

Size (US$ Bn)

Growth Rate

2003

2.8

59%

2004

3.9

45.3%

2005

5.7

44.4%



Mark World can partner your organization for the strategic outsourcing of business processes in the call center space.


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Search Engine Optimization (SEO)

Search Engine Optimization (SEO)

Search engine optimization (SEO) is a set of processes aimed at improving the number and quality of visitors to a web site from organic search engine listings. SEO is a subset of Search Engine Marketing (SEM). SEO strategies increase both the number and quality of visitors. A quality visitor is one who takes the conversion action intended by the web site operator, such as making a purchase or requesting further information. Search engine optimization is sometimes offered as a stand-alone service, or as a part of a larger marketing effort, and can often be very effective when incorporated into the initial development and design of a site. As more web site owners become familiar with the benefits of SEO, the demand for SEO services as part of web site design has increased. Industry commentators have suggested that SEO will eventually become an integral part of mainstream web site development.

Search Engine Marketing (SEM) services of Mark World include:

  1. Search Engine Optimization
  2. Link Building campaigns
  3. SEO copywriting
  4. Pay Per Click campaigns
  5. Web competition analysis
  6. Internet Search Analytics
  7. Online Research & Evaluation
  8. User-friendly Web Designing

Search Engine Marketing:

  • Helps in attaining cost-effective organic search engine rankings and advertising.
  • Builds up an online brand value and customer recall.
  • Drives quality highly-targeted customers to the website, which further leads online queries generation.
  • Leads to online website popularity.

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Telemarketing Solutions

Telemarketing Solutions

We offer customized telemarketing solutions across industries so as to provide a high return on investment to the clients.  Our customer care and telemarketing services are clubbed under two broad categories:

  1. Inbound telemarketing/customer care services
  2. Outbound telemarketing/customer care services

The state-of-art MarkWorld call center provides the telemarketing services which cover the following:

  • Appointment setting
  • B2B Telemarketing
  • Mortgage leads generation
  • Sales leads generation
  • Market surveys
  • Feedback capture
  • Job candidates line-up
  • HR surveys
  • Market Research
  • Exhibition telemarketing

The comprehensive telemarketing services are offered across industry of various categories.  We serve following industries:

  • Mortgage Brokers
  • Banks and financial institutions
  • Retail stores and Malls
  • Direct Marketing companies
  • Advertising agencies
  • Human Resource companies
  • Exhibition and Trade shows
  • Personal Relations firm

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Web Development and Designing

Web Development and Designing

Mark world believes in the power of internet and the great mileage a well-designed website can offer you over a period of time.   a really well-designed website can turn into a strong online brand identity and platform for your vendor, customers and the employees to interact and create awareness about your company.   in this era of digital communications, a good website can go a long way in creating a long-term sustainable value for an organization.  

We deploy advance technologies to provide you with fresh and creative design and graphic solutions, giving your website a distinctive and eye-catching look. Our designs are user-focused and easy to navigate. We aim at the creation of well-balanced websites, which presupposes harmonious combination of many essential constituents:

  • User-Friendly.
  • Great Navigation.
  • Proper Space Utilization.
  • Designer Distinctive Look.
  • Targeted to Concerned Audience.
  • Designed to Have Maximum User Interaction.

At close cooperation with our design experts you will be able to put your ideas into view and create memorable images of your business on the web. Morever having a solid experience in web development we can empower your website with a comprehensive functionality (front-end and back-end) turning it from just a presentation to a robust business tool.

Project Implementation Methodology We Follow Involves:

  • Analysis of the client’s requirements.
  • Determining the objectives of the website development.
  • Identifying the profile of the target customers.
  • Development and submitting of the website design & plan for the client approval.
  • Development of the whole design idea in to a running website.
  • Testing & publishing of the website after client’s approval.

Why Outsource your Web Designing and Development Requirements to Mark World:

  • Cost-effective customized design solutions.
  • Highly-experienced web development team to back you.
  • Our experience in handling outsourced projects.
  • Our commitment to stick to the deadlines.
  • Good quality work in sync with your brand communication strategy.
  • Our ability to provide 360 degrees web solutions under one roof.

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Non Voice Call Center Services

Non Voice Call Center Services

Markworld services is a combination of people, process and technology.   we have a world-class processes and systems in place to provide the best-in-class non-voice call center services:

  • Email Support.
  • Chat Support.
  • Technical Support.
  • Data Processing.


Industry domains across which we are offering Non-Voice Call Center Services:

  • Financial Services.
  • Insurance.
  • Retail.
  • Travel.
  • Communications.
  • Technology.



Markworld Services Differentiators:

  • Best-in-trade project transition management.
  • Project implementation with the best industry practices.
  • Strategic business units (sbus) to manage different domains.
  • Talent and knowledge management.
  • Industry-best talent acquisition.
  • Smooth project ramp-ups.
  • Total quality management.
  • Continuous process offering.

Web Based Services

Web Based Services

Available with us are a wide array of Web Based Services for the customers. These are the production support and maintenance services for the web based applications. In addition, these are developed in various frameworks and platforms. Our services are available at cost effective rates and are renowned to e executed timely at clients' end. Furthermore, we ensure that the knowledge transfer process and transition is properly carried out by our expert & dedicated professionals.

Marketing Support

Marketing Support

We are engaged in rendering premium quality Marketing Support services to the customers. Our professionals are engaged in developing various campaign material such as newsletters, posters, print ads, electronic ads, brochures, exhibition display stands and sign-age. Further, we also offer on line promotion through press releases, center listing and event promotion direct to a wider global audience. These are available at affordable and can be customized as per clients needs.


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 Contact Us

Mr. Diwakar G. Krishna (Business Head)
No. 92 - F, 3rd Floor, Hanuman Market, Munirka
New Delhi, Delhi - 110 067, India
Telephone:  +(91)-(129)-4105348/ +(91)-(11)-41021273

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